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Last updated: 19 February 2019
Date:Wednesday 20 June 2012
Type:Silhouette image of generic B763 model; specific model in this crash may look slightly different
Boeing 767-381ER
Operator:All Nippon Airways - ANA
Registration: JA610A
C/n / msn: 32979/895
First flight: 2002-12-11 (9 years 6 months)
Total airframe hrs:28043
Engines: 2 General Electric CF6-80C2B6F
Crew:Fatalities: 0 / Occupants: 10
Passengers:Fatalities: 0 / Occupants: 183
Total:Fatalities: 0 / Occupants: 193
Aircraft damage: Substantial
Aircraft fate: Repaired
Location:Tokyo-Narita Airport (NRT) (   Japan)
Phase: Landing (LDG)
Nature:International Scheduled Passenger
Departure airport:Beijing-Capital Airport (PEK/ZBAA), China
Destination airport:Tokyo-Narita Airport (NRT/RJAA), Japan
Flightnumber: 956
A Boeing 767-381ER passenger plane, JA610A, sustained substantial damage in a hard landing accident at Tokyo-Narita Airport (NRT), Japan.
All Nippon flight NH956 was arriving from Beijing, China, when it made a hard landing on runway 16R in strong gusty cross winds. The airplane touched down on its right hand main landing gear, after which it bounced back up. The nose landing gear than contacted the runway at considerable force. The nose bounced back up and the airplane touched down on its main wheels, followed by the nose landing gear at a vertical acceleration of 1.82 G.
The flight taxied to the gate and it appeared the airplane had sustained severe wrinkling of the forward fuselage .

Probable Cause:

Probable Causes: "It is highly probable that this accident occurred by the damage to the aircraft is a result of the hard landing of the nose landing gear after its bounce when attempting to land at Runway 16R of Narita International Airport. It is probable that the hard landing of the nose landing gear was caused because the Captain could not notice the bounce of the aircraft and controlled it to take a nose down position in order to make early touch-down of the nose landing gear.
It is probable that the continued landing with the aircraft being in an unstable posture caused by a crosswind with gust which occurs when there is a strong southwest wind around the airport contributed to the occurrence of the accident."

Accident investigation:
Investigating agency: JTSB
Status: Investigation completed
Duration: 4 years and 1 months
Accident number: AA2016-6
Download report: Final report


» Regarding the aircraft flown as NH956 on June 20th, 2012 (ANA, 20-12-2012)

METAR Weather report:
04:00 UTC / 13:00 local time:
RJAA 200400Z 22014G27KT 170V250 9999 FEW025 BKN180 28/22 Q0998 WS R16R NOSIG RMK 1CU025 5AC180 A2947
Wind 220 degrees at 14 knots, gusting to 27 knots; Visibility 10+ km; Few clouds at 2500 feet AGL, Broken clouds at 18000 feet AGL; Pressure 998 mb; Wind shear at runway 16R; Cumulonimbus clouds at 2500 feet and thickening Altocumulus clouds at 18000 feet.

04:30 UTC / 13:30 local time:
RJAA 200430Z 23016G29KT 9999 FEW025 BKN/// 28/21 Q0998 WS R16L NOSIG RMK 1CU025 A2948
Wind 230 degrees at 16 knots, gusting to 29 knots; Visibility 10+ km; Few clouds at 2500 feet AGL, Pressure 998 mb; Wind shear at runway 16L; Cumulonimbus clouds at 2500 feet.


photo of Boeing 767-381ER JA610A
Damage to the fuselage
photo of Boeing 767-381ER JA610A
Damage to the fuselage
photo of Boeing 767-381ER JA610A
Damage to the fuselage
photo of Boeing 767-381ER JA610A
Estimated flight route
photo of Boeing 767-381ER JA610A
FDR Records (100-0 ft)
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This map shows the airport of departure and the intended destination of the flight. The line between the airports does not display the exact flight path.
Distance from Beijing-Capital Airport to Tokyo-Narita Airport as the crow flies is 2121 km (1325 miles).

This information is not presented as the Flight Safety Foundation or the Aviation Safety Network’s opinion as to the cause of the accident. It is preliminary and is based on the facts as they are known at this time.
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