Vliegtuigongeval op 27 SEP 2013 met de Havilland Canada DHC-8-402Q Dash 8 9A-CQC - Zürich-Kloten Airport (ZRH)
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Status:Accident investigation report completed and information captured
Datum:vrijdag 27 september 2013
Type:Silhouette image of generic DH8D model; specific model in this crash may look slightly different
de Havilland Canada DHC-8-402Q Dash 8
Luchtvaartmaatschappij:Croatia Airlines
Registratie: 9A-CQC
Constructienummer: 4258
Bouwjaar: 2009-04-21 (4 years 5 months)
Motoren: 2 Pratt & Whitney Canada PW150A
Bemanning:slachtoffers: 0 / inzittenden: 4
Passagiers:slachtoffers: 0 / inzittenden: 60
Totaal:slachtoffers: 0 / inzittenden: 64
Schade: Groot
Gevolgen: Repaired
Plaats:Zürich-Kloten Airport (ZRH) (   Zwitserland)
Fase: Landing (LDG)
Soort vlucht:Internationale lijnvlucht
Vliegveld van vertrek:Zagreb-Pleso Airport (ZAG/LDZA), Kroatië
Vliegveld van aankomst:Zürich-Kloten Airport (ZRH/LSZH), Zwitserland
A DHC-8-400 passenger plane, operated by Croatia Airlines, was damaged in a nose gear-up landing at Zürich-Kloten Airport (ZRH), Switzerland. None of the 64 occupants were injured.
Croatia Airlines flight OU464 departed Zagreb-Pleso Airport (ZAG) at 17:46 on a regular flight to Zürich. The flight was uneventful until the approach to Zürich. The flight had been cleared for an ILS approach for a landing on runway 14.
At about six nautical miles from the threshold, the first officer lowered the landing gear lever to the DOWN position. Subsequently, the flight crew heard a loud and repetitive sound, which was described as being "like a rubber hitting a metal". The flight crew was under the impression that two components were hitting each other in the nose landing gear bay.
The flight crew then checked the landing gear indication lights on the instrument panel. Both main landing gear indication lights were green, indicating a down and locked position. The nose landing gear indication showed a discrepancy between the landing gear control lever and the landing gear position.
At this point, the flight crew decided to discontinue the approach and informed air traffic control accordingly. Immediately, Croatia 464 was ordered by ATC to climb straight ahead to 4000 feet QNH. A holding pattern for troubleshooting was offered by ATC and accepted by the flight crew. At 19:39 flight 464 entered the holding pattern at FL90.
Since the alternate landing gear extension procedure was not successful, the flight crew then went on with consulting the airplane manufacturer's flight operations service letter (FOSL) concerning issues with the landing gear. The problem persisted.
The flight crew finally decided to perform the landing at Zürich Airport with the nose gear in the retracted position.
At 20:18, the airplane touched down on runway 14 with its main landing gear. As the airplane was decelerating, the nose was lowered and the airplane came to a complete stop 540 meters after the forward lower fuselage had come into contact with the runway surface.

During the technical investigation of the airplane by the Swiss Accident Investigation Board, the nose gear weight on wheel (WOW) cover plate was found squeezed between the lower and the upper drag strut of the nose landing gear. The WOW cover plate had previously fractured at the lower left and right lug enabling the pivoting of the plate upwards.

Probable Cause:

The accident is attributable to the fact that the flight crew was not successful in extending the nose landing gear and then had to conduct a landing with extended main landing gear and retracted nose landing gear.
The following factor was identified as the direct cause of the accident:
- The WOW [weight on wheels] cover plate on the nose landing gear was broken on both lower lugs so that it was bent upwards around the upper tab mounts and was trapped in the nose gear mechanism, which prevented the extension.

The crack on the lower WOW cover plate lug is attributed to the following factors:
- The way the WOW cover plate was mounted led to lateral forces on the WOW cover plate and mechanical stress in the area of the upper and lower lugs during operation of the nose landing gear steering.
- There were weld defects in the area of the lower lugs.

Accident investigation:

Investigating agency: STSB Switzerland
Status: Investigation completed
Duration: 1 year and 11 months
Accident number: No. 2245
Download report: Final report


SUST issued 2 Safety Recommendations

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photo of DHC-8-402Q-Dash-8-9A-CQC
accident date: 27-09-2013
type: de Havilland Canada DHC-8-402Q Dash 8
registration: 9A-CQC
photo of DHC-8-402Q-Dash-8-9A-CQC
accident date: 27-09-2013
type: de Havilland Canada DHC-8-402Q Dash 8
registration: 9A-CQC

Deze kaart geeft het vliegveld van vetrek weer en de geplande bestemming van de vlucht. De lijn tussen de vliegvelden geeft niet de exacte vliegroute weer.
De afstand tussen Zagreb-Pleso Airport en Zürich-Kloten Airport bedraagt 601 km (376 miles).

This information is not presented as the Flight Safety Foundation or the Aviation Safety Network’s opinion as to the cause of the accident. It is preliminary and is based on the facts as they are known at this time.
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