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ASN Wikibase Occurrence # 210676
Last updated: 14 November 2019
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Time:c. 12:15 LT
Type:Silhouette image of generic B772 model; specific model in this crash may look slightly different
Boeing 777-206ER
Owner/operator:KLM Royal Dutch Airlines
Registration: PH-BQB
C/n / msn: 33712/457
Fatalities:Fatalities: 0 / Occupants:
Other fatalities:0
Aircraft damage: None
Location:NW of Phuket -   Thailand
Phase: En route
Nature:International Scheduled Passenger
Departure airport:Amsterdam-Schiphol International Airport (AMS/EHAM)
Destination airport:Kuala Lumpur International Airport (KUL/WMKK)
KLM flight KL809 from Amsterdam to Kuala Lumpur diverted to Phuket, Thailand after smoke accumulated in the cabin when a passenger's mobile phone overheated. The aircraft departed Amsterdam, the Netherlands, at 21:04 hour local time (19:04 UTC) on May 8. The flight was cruising at FL390 over the Andaman Sea when a descent towards Phuket was initiated.
A normal landing was carried out at 12:41 hours local time (05:41 UTC), May 9.
KLM Stated: "A safety check has since been carried out in the cabin and the aircraft has been released for departure."
The airline did not explicitly state the source of the incident. Likely the phone's lithium battery overheated.

ASN Safety Issue: Lithium Battery Safety


Photo of PH-BQB courtesy

Amsterdam - Schiphol (EHAM / AMS)
23 November 2014; (c) Gerard Helmer

Revision history:

09-May-2018 10:48 harro Added
09-May-2018 10:54 harro Updated [Location, Source]

Corrections or additions? ... Edit this accident description