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ASN Wikibase Occurrence # 215238
Last updated: 7 May 2020
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Type:Silhouette image of generic B737 model; specific model in this crash may look slightly different
Boeing 737-7H4
Owner/operator:Southwest Airlines
Registration: N740SW
C/n / msn: 29276/155
Fatalities:Fatalities: 0 / Occupants: 5
Other fatalities:0
Aircraft damage: None
Location:Los Angeles, CA -   United States of America
Phase: Unknown
Departure airport:San Francisco, CA (SFO)
Destination airport:Los Angeles, CA (LAX)
Investigating agency: NTSB
On November 11, 2017, about 1230 Pacific standard time, Southwest Airlines flight 1159, a Boeing 737-700, N740SW, had a provisioning agent fall from the airplane while parked at Gate 13 at Los Angeles International Airport (KLAX), Los Angeles, California . The flight was deplaning and onboard were the captain, first officer, three flight attendants, several passengers, and the provisioning agent. The regularly scheduled passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from San Francisco International Airport (KSFO), San Francisco, California, to KLAX.

According to the operator, the provisioning vans platform/box assembly malfunctioned and lowered about 2-3 feet. As the provisioning agent was moving from the airplane to the platform he lost situational awareness and fell onto the lowered platform, injuring his shoulder. The agent was transported to the hospital and diagnosed with a fractured right shoulder. The van was removed from service and the left side tape switch was found to have dislodged from its track, resulting in the uncommanded lowering of the platform.

Probable Cause: The provisioning agent's lack of situational awareness while stepping from the airplane to the provisioning van. Contributing to the accident was the provisioning vans failed switch.



Accident investigation:
Investigating agency: NTSB
Status: Investigation completed
Duration: 9 months
Download report: Final report

Revision history:

09-Sep-2018 17:27 ASN Update Bot Added

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