Serious incident McDonnell Douglas MD-11 PH-KCG, Saturday 10 April 2004
ASN logo
 

Date:Saturday 10 April 2004
Time:
Type:Silhouette image of generic MD11 model; specific model in this crash may look slightly different    
McDonnell Douglas MD-11
Owner/operator:KLM Royal Dutch Airlines
Registration: PH-KCG
MSN: 48561/585
Year of manufacture:1995
Fatalities:Fatalities: 0 / Occupants: 287
Other fatalities:0
Aircraft damage: None
Category:Serious incident
Location:Amsterdam-Schiphol International Airport (AMS/EHAM) -   Netherlands
Phase: En route
Nature:Passenger - Scheduled
Departure airport:Vancouver International Airport, BC (YVR/CYVR)
Destination airport:Amsterdam-Schiphol International Airport (AMS/EHAM)
Investigating agency: Dutch Safety Board
Confidence Rating: Accident investigation report completed and information captured
Narrative:
En route and during approach all cockpit display units blanked momentarily and a number of alerts were presented. During approach passing 1500 feet on the instrument landing system the autopilot and the autothrottle system also disengaged. A manual go-around was initiated and the information on the display units returned. During the following manual approach an unsafe gear warning appeared and a second go-around was performed. After contacting the company the gear was selected down successfully. The third approach and landing were uneventful.

CONCLUSION
This event demonstrated the vulnerability of an MD-11 electrical system featuring these unreliable power relays. Essential flight information was interrupted and autoflight capability was lost during a critical flight phase in instrument meteorological conditions. Further, consultation of the emergency checklist did not prove to be helpful in providing an effective solution for this problem.

Accident investigation:
cover
  
Investigating agency: Dutch Safety Board
Report number: 
Status: Investigation completed
Duration:
Download report: Final report

Sources:

Dutch Safety Board

History of this aircraft

Other occurrences involving this aircraft

23 September 2005 PH-KCG KLM Royal Dutch Airlines 0 Amsterdam-Schiphol International Airport (AMS/EHAM) non
Vehicle runway incursion
2 December 2008 PH-KCG KLM Royal Dutch Airlines 0 Amsterdam-Schiphol International Airport (AMS/EHAM) min
Collision with other aircraft on apron

Revision history:

Date/timeContributorUpdates
25-Sep-2020 15:40 ASN Update Bot Added
08-Jun-2022 23:30 Ron Averes Updated [Operator, ]
22-Jun-2022 03:14 Ron Averes Updated [Location, ]

Corrections or additions? ... Edit this accident description

The Aviation Safety Network is an exclusive service provided by:
Quick Links:

CONNECT WITH US: FSF on social media FSF Facebook FSF Twitter FSF Youtube FSF LinkedIn FSF Instagram

©2025 Flight Safety Foundation

1920 Ballenger Av, 4th Fl.
Alexandria, Virginia 22314
www.FlightSafety.org