Incident Embraer E195-E2 PH-NXD,
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ASN Wikibase Occurrence # 268534
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Date:Sunday 12 September 2021
Time:15:38 UTC
Type:Silhouette image of generic E295 model; specific model in this crash may look slightly different    
Embraer E195-E2
Owner/operator:KLM Cityhopper
Registration: PH-NXD
MSN: 19020054
Fatalities:Fatalities: 0 / Occupants: 97
Aircraft damage: None
Location:Berlin Brandenburg-Willy Brandt Airport (BER/EDDB) -   Germany
Phase: Take off
Nature:Passenger - Scheduled
Departure airport:Berlin Brandenburg-Willy Brandt Airport (BER/EDDB)
Destination airport:Amsterdam-Schiphol International Airport (AMS/EHAM)
Investigating agency: Dutch Safety Board
Confidence Rating: Accident investigation report completed and information captured
KLM flight KL1830 was cleared for takeoff from from runway 25R at Berlin Airport, but the aircraft departed from another intersection than the crew had entered into the aircraft system. Consequently, the available runway length was 1,320 metres less than calculated.
The takeoff data was based on a takeoff from runway 25R via intersection K5, whereas the flight was cleared to use an intersection takeoff via taxiway L5. The published TORA for L5 is 2065 meters.

The Dutch Safety Board investigated the incident and found that the aircraft took off from Intersection L5 - as the crew intended - while the performance calculation was based on Intersection K5, because both pilots accidentally selected intersection K5 instead of L5 in the takeoff performance calculation application. The selection error resulted in a slower acceleration leading to a hazardous situation in which the aircraft became airborne 443 metres before the end of the runway.

The Dutch Safety Board found several contributing factors related to the selection error:
• Accidental misselections occur commonly when using a touchscreen tool with finger-touch interaction, especially if it is used routinely and therefore quickly. The lack of system feedback about the location of the finger and the ‘fat finger’ problem contribute to selection errors when working on a touchscreen.
• The takeoff performance calculation application does not provide visual feedback about the selected intersection and runway (airport synoptic).
• The pull down menu contains selection options (runway intersections) that are not normally used by the operator.

There were several contributing factors to the propagation of the misselection:
• The cross check did not reveal the selection error because the pilots likely only focused on the performance calculation outputs, which probably did not differ as both pilots had reportedly selected the same wrong intersection.
• Passing the sign indicating intersection L5 and the available runway length could not reveal the selection error either, because the crew had this intersection in mind. Also the calculated N1 was within range of expectation. Variant flying might have widened their range of expected performance parameters.
• The crew trusted the performance calculation application.

Accident investigation:
Investigating agency: Dutch Safety Board
Report number: 
Status: Investigation completed
Duration: 2 years
Download report: Final report


Revision history:

14-Oct-2021 14:22 harro Added
14-Oct-2021 14:22 harro Updated [Location]
21-Sep-2023 16:09 harro Updated [[Location]]

Corrections or additions? ... Edit this accident description

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