Incident Airbus A320-251N CC-AWQ, Sunday 28 November 2021
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Date:Sunday 28 November 2021
Time:17:43
Type:Silhouette image of generic A20N model; specific model in this crash may look slightly different    
Airbus A320-251N
Owner/operator:Sky Airline
Registration: CC-AWQ
MSN: 10301
Year of manufacture:2021
Engine model:CFMI CFM LEAP-1A26
Fatalities:Fatalities: 0 / Occupants: 121
Other fatalities:0
Aircraft damage: Minor, repaired
Category:Incident
Location:Copiapó-Desierto de Atacama Airport (CPO/SCAT) -   Chile
Phase: Standing
Nature:Passenger - Scheduled
Departure airport:Santiago-Arturo Merino Benitez Airport (SCL/SCEL)
Destination airport:Copiapó-Desierto de Atacama Airport (CPO/SCAT)
Investigating agency: DGAC Chile
Confidence Rating: Accident investigation report completed and information captured
Narrative:
A Sky Airline Airbus A320-251N, was parked and with its engines stopped when it was struck by a passenger disembarkation ladder on the left wing tip.
As a result, the flight crew and passengers were unharmed and the aircraft was damaged on the left wing tip.

Cause
Impact of the staircase against the left wingtip of the aircraft, causing damage.

Contributing Factors
- The tractor operator for the staircase was performing functions without prior instruction and without supervision by the personnel responsible for the maneuver.
- The assignment of an operator without the skills and knowledge necessary to operate near aircraft, coupled with a lack of awareness of the procedures established for this.
- Involvement of personnel external to the ground services provider company, without having the required competencies to work in the aircraft service area.
- The failure to apply and enforce compliance with established safety content, both in procedures and in manuals.

Accident investigation:
cover
  
Investigating agency: DGAC Chile
Report number: 1968-21
Status: Investigation completed
Duration: 2 years and 7 months
Download report: Final report

Sources:

DGAC Chile

History of this aircraft

Other occurrences involving this aircraft

7 November 2021 CC-AWQ JetSMART Airlines 0 near Curico non

Location

Revision history:

Date/timeContributorUpdates
03-Feb-2024 10:26 harro Added
03-Feb-2024 10:27 harro Updated [Other fatalities, ]
03-Feb-2024 10:29 harro Updated [Other fatalities, Location, Destination airport, ]
04-Mar-2025 06:19 ASN Updated [Total occupants, ]
04-Mar-2025 06:21 ASN Updated [Registration, Cn, Source, ]

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