Accident Boeing 737-3G7 N304AW, Wednesday 5 June 1991

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Date:	Wednesday 5 June 1991
Time:	18:00 LT
Type:	Boeing 737-3G7
Owner/operator:	America West Airlines
Registration:	N304AW
MSN:	24011/1608
Year of manufacture:	1988
Engine model:	CFMI CFM56-3B1/3C1
Fatalities:	Fatalities: 0 / Occupants: 139
Other fatalities:	0
Aircraft damage:	None
Category:	Accident
Location:	Elko, NV - United States of America
Phase:	En route
Nature:	Passenger - Scheduled
Departure airport:	Phoenix, AZ (KPHX)
Destination airport:	Seattle, WA (KSEA)
Investigating agency:	NTSB
Confidence Rating:	Accident investigation report completed and information captured

Narrative:
WHILE IN CRUISE FLIGHT, THE FLIGHT ATTENDANT PREPARED THE SNACK CART FOR SERVICE. A POT OF COFFEE WAS PLACED ON TOP OF THE CART. THE ATTENDANT POSITIONED THE CART IN FRONT OF ROW 1 AND RETURNED TO THE GALLEY TO FILL A DRINK ORDER. THE ATTENDANT HEARD A LOUD NOISE AND TURNED AROUND TO FIND THAT THE CART HAD FALLEN OVER TOWARD ROW 1. THE POT OF COFFEE SPILLED ON A PASSENGER SEATED IN ROW 1B. THE PASSENGER WAS SERIOUSLY BURNED BY THE COFFEE.

Probable Cause: AN UNSECURED CART. THE FACTORS TO THE ACCIDENT WERE: TURBULENT WEATHER CONDITIONS, AND POOR JUDGEMENT BY THE FLIGHT ATTENDANT.

Accident investigation: