Serious incident Airbus A330-223 B-LNE, Saturday 7 May 2016

You can contribute by submitting additional or updated information.

Date:	Saturday 7 May 2016
Time:
Type:	Airbus A330-223
Owner/operator:	Hong Kong Airlines
Registration:	B-LNE
MSN:	1039
Year of manufacture:	2009
Engine model:	Pratt & Whitney PW4168A
Fatalities:	Fatalities: 0 / Occupants: 216
Other fatalities:	0
Aircraft damage:	Minor
Category:	Serious incident
Location:	near Banjarmasin - Indonesia
Phase:	En route
Nature:	Passenger - Scheduled
Departure airport:	Denpasar-Ngurah Rai Bali International Airport (DPS/WADD)
Destination airport:	Hong Kong-Chek Lap Kok International Airport (HKG/VHHH)
Investigating agency:	NTSC
Confidence Rating:	Accident investigation report completed and information captured

Narrative:
Hong Kong Airlines flight CRK6704, an Airbus 330-223, experienced severe turbulence causing passenger injuries. At about 20:29 UTC, the aircraft landed safely in Denpasar.
Three flight attendants and 12 passengers injured

Contributing Factors
The KNKT concluded the contributing factors are as follows:
- The encountered storm cell that was most likely over scanned by the weather radar could make pilot underestimate or not detect a storm cell and underestimate the turbulence associated to the magenta cell displayed 5 Nm ahead of the aircraft.
- The absence of the turbulence encounters pre-warned resulted in the flight attendants did not prepare to secure the carts nor to be seated with fastened seatbelt.
- The improper fastened of the passenger seatbelt increased the severity of the passenger injury despite the flight crew had ensured the passenger to fasten their seatbelt.

Accident investigation: