Accident Boeing 737-724 N24736, Tuesday 19 February 2002
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Date:Tuesday 19 February 2002
Time:18:30
Type:Silhouette image of generic B737 model; specific model in this crash may look slightly different    
Boeing 737-724
Owner/operator:Continental Airlines
Registration: N24736
MSN: 28803/380
Year of manufacture:1999
Engine model:CFMI CFM56-7B
Fatalities:Fatalities: 0 / Occupants: 75
Other fatalities:0
Aircraft damage: None
Category:Accident
Location:Beaumont , Texas -   United States of America
Phase: En route
Nature:Passenger - Scheduled
Departure airport:Houston-George Bush Intercontinental Airport, TX (IAH/KIAH)
Destination airport:Washington-Ronald Reagan National Airport, DC (DCA/KDCA)
Investigating agency: NTSB
Confidence Rating: Accident investigation report completed and information captured
Narrative:
The Boeing 737 departed into an area of known thunderstorms. After departure, at an altitude of 15,000 feet, the flight was operating in and out of clouds. The pilot reported that he was not receiving any significant weather radar returns ahead of the airplane. However, as he cleared a layer of clouds, he observed a cumulus cloud that was ahead of the airplane. The cloud was too close to avoid and he flew through the top of the cloud. While in the cloud, the airplane encountered turbulence which threw a flight attendant located in the rear of the airplane into the air, and he subsequently fell and fractured his ankle. The captain had briefed the crew prior to departure, but did not include any specific comments about delaying the start of cabin service until clear of the thunderstorms, nor was he specifically required to. The airline had no written direction for the flight attendants to know when they could leave their seats and begin cabin service.

Probable Cause and Findings
An inadvertent encounter with convective induced turbulence, which injured a flight attendant. Factors were the failure of the airline to supply direction to the flight crew to indicate when the flight attendants could begin cabin service, and the convective induced turbulence.

Accident investigation:
cover
  
Investigating agency: NTSB
Report number: NYC02LA065
Status: Investigation completed
Duration:
Download report: Final report

Sources:

NTSB

History of this aircraft

Other occurrences involving this aircraft

29 March 2025 N24736 United Airlines 0 Near Washington-Ronald Reagan National Airport, DC (DCA/KDCA) non
16 July 2025 N24736 United Airlines 0 near Chicago-O’Hare International Airport, IL (ORD/KORD) unk
Engine failure

Revision history:

Date/timeContributorUpdates
26-Sep-2024 15:07 ASN Added
26-Sep-2024 17:04 Anon. Updated [Operator, Departure airport, Destination airport, Source, Narrative, Accident report, ]

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