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| Date: | Thursday 29 July 1999 |
| Time: | 18:41 |
| Type: |  Boeing 767-336ER |
| Owner/operator: | British Airways |
| Registration: | G-BNWN |
| MSN: | 25444/398 |
| Year of manufacture: | 1991 |
| Fatalities: | Fatalities: 0 / Occupants: 232 |
| Other fatalities: | 0 |
| Aircraft damage: | Minor, repaired |
| Location: | London Heathrow Airport (LHR/EGLL) -
 United Kingdom
|
| Phase: | Standing |
| Nature: | Passenger - Scheduled |
| Departure airport: | |
| London Heathrow Airport (LHR/EGLL) | |
| Investigating agency: | AAIB |
| Confidence Rating: |  Accident investigation report completed and information captured |
The aircraft was taxied onto the stand using the stand guidance system. The brakes were set to park and the aircraft was shutdown in accordance with the checklist. The jetty was moved to the aircraft and a jolt was felt. After a short time the Dispatcher came onto the flight deck and informed the Commander that the jetty had 'run away' and the aft corner of the jetty floor had dented the aircraft skin.
The Dispatcher then advised the appropriate agencies. During the final stages of bringing the jetty to the aircraft door the dispatcher had slowed the approach as normal. Within the last few inches the jetty lurched forward striking the aircraft. The design of the rubber protection strip which touches the aircraft skin on the Europier jetty is such that the metal plates which form the floor are mounted above the top of the rubber protector strip. When positive contact is made by the protection strip and the aircraft skin it is possible for the rubber to be forced downwards allowing the edge of the metal plates to contact the aircraft.
Accident investigation:
 |
|
Sources:
https://assets.publishing.service.gov.uk/media/5422fafc40f0b61342000741/dft_avsafety_pdf_500676.pdf
https://www.jetphotos.com/photo/187160 (Photo)
Revision history:
| Date/time | Contributor | Updates |
|---|---|---|
| 14-Feb-2025 15:51 | Justanormalperson | Added |
| 14-Feb-2025 15:52 | ASN | Updated [Narrative, Accident report, ] |
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