Incident Boeing 747-481 JA8955, Monday 17 August 1998
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Date:Monday 17 August 1998
Time:17:15
Type:Silhouette image of generic B744 model; specific model in this crash may look slightly different    
Boeing 747-481
Owner/operator:All Nippon Airways - ANA
Registration: JA8955
MSN: 25639/914
Year of manufacture:1992
Fatalities:Fatalities: 0 / Occupants: 391
Other fatalities:0
Aircraft damage: Minor, repaired
Location:London-Heathrow Airport (LHR/EGLL) -   United Kingdom
Phase: Standing
Nature:Passenger - Scheduled
Departure airport:
Destination airport:London-Heathrow Airport (LHR/EGLL)
Investigating agency: AAIB
Confidence Rating: Accident investigation report completed and information captured
Narrative:
On completion of a scheduled passenger service, the aircraft was parked on Stand L23. One operator positioned a mobile baggage loader adjacent to the rear freight door while another operator opened the freight door using the switch located next to the door. The second operator asked the first operator to check the clearance between the loader and the door but the message was not understood because of the high noise level in the area. As the door opened, it struck a metal handrail on the loader causing minor damage to the door. The aircraft was examined and returned to service.

Accident investigation:
cover
  
Investigating agency: AAIB
Report number: 
Status: Investigation completed
Duration:
Download report: Final report

Sources:

https://assets.publishing.service.gov.uk/media/5422f690e5274a1317000629/dft_avsafety_pdf_501930.pdf

https://www.jetphotos.com/photo/8818961 (Photo)

History of this aircraft

Other occurrences involving this aircraft

3 August 2008 JA8955 All Nippon Airways - ANA 0 Bangkok-Don Muang International Airport (DMK) w/o
Damaged on the ground

Revision history:

Date/timeContributorUpdates
04-Apr-2025 07:17 Justanormalperson Added
04-Apr-2025 07:18 ASN Updated [Narrative, Accident report, ]

Corrections or additions? ... Edit this accident description

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