| Date: | Tuesday 3 September 1996 |
| Time: | 08:35 |
| Type: | Boeing 767-336ER |
| Owner/operator: | British Airways |
| Registration: | G-BNWY |
| MSN: | 25834/608 |
| Year of manufacture: | 1996 |
| Fatalities: | Fatalities: 0 / Occupants: 184 |
| Other fatalities: | 0 |
| Aircraft damage: | Minor |
| Location: | London-Heathrow Airport (LHR/EGLL) -
United Kingdom
|
| Phase: | Standing |
| Nature: | Passenger - Scheduled |
| Departure airport: | London-Heathrow Airport (LHR/EGLL) |
| Destination airport: | London-Gatwick Airport (LGW/EGKK) |
| Investigating agency: | AAIB |
| Confidence Rating: | Accident investigation report completed and information captured |
Narrative:The aircraft was being prepared for departure on a scheduled service to Manchester. Passengers had
been boarded and refueling had been completed. The aircraft is equipped with a refueling station on
both wings, but the left wing station only had been used to uplift some 6,000 liters of fuel. The
driver of the hydrant coupler type refueling vehicle drove away from the aircraft but had
overlooked the fact that a hose was still connected to the left wing refueling station. The refueling
stations are equipped with a breakaway collar which sheared as intended in this case. There was
also some minor damage to the refueling panel door flange. There was no fuel spillage. The broken
collar was replaced and the door was repaired before the aircraft departed.
Accident investigation:
|
|
| | |
| Investigating agency: | AAIB |
| Report number: | |
| Status: | Investigation completed |
| Duration: | |
| Download report: | Final report
|
|
Sources:
https://assets.publishing.service.gov.uk/media/5422ebece5274a13140000d3/dft_avsafety_pdf_500544.pdf https://www.jetphotos.com/photo/15167 (Photo)
History of this aircraft
Other occurrences involving this aircraft
| 4 November 2009 |
G-BNWY |
British Airways |
0 |
Washington-Dulles International Airport, DC (IAD/KIAD) |
 |
min |
| Collision with Ground support equipment |
Revision history:
| Date/time | Contributor | Updates |
| 14-Apr-2025 15:01 |
Justanormalperson |
Added |
| 14-Apr-2025 15:01 |
ASN |
Updated [Accident report, ] |
The Aviation Safety Network is an exclusive service provided by:

CONNECT WITH US:
©2025 Flight Safety Foundation