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| Date: | Sunday 19 May 2024 |
| Time: | |
| Type: |  Boeing 767-322ER (WL) |
| Owner/operator: | United Airlines |
| Registration: | N663UA |
| MSN: | 27160/514 |
| Year of manufacture: | 1993 |
| Fatalities: | Fatalities: 0 / Occupants: |
| Other fatalities: | 0 |
| Aircraft damage: | None |
| Location: | West of Shannon, Ireland -
 Atlantic Ocean
|
| Phase: | En route |
| Nature: | Passenger - Scheduled |
| Departure airport: | Zürich-Kloten Airport (ZRH/LSZH) |
| Chicago-O'Hare International Airport, IL (ORD/KORD) | |
| Confidence Rating: |  Information verified through data from accident investigation authorities |
During a flight from Zurich, Switzerland (ZRH) to Chicago, IL (ORD), a passenger's laptop fell into an air vent on the aircraft floor. The laptop could not be retrieved in flight, so the pilot diverted to Shannon, Ireland (SNN) for safety. Ground personnel removed panels in the cargo area and located the laptop. The laptop was not damaged and was returned to the passenger. The extended time on the ground resulted in the flight terminating in SNN.
Sources:
FAA
https://www.flightradar24.com/data/flights/ua12#35489996
History of this aircraft
Other occurrences involving this aircraft
| 16 December 2017 | N663UA | United Airlines | 0 | BCN-EWR |  |
non |
| Phone Lithium battery thermal event | ||||||
| 22 July 2019 | N663UA | United Airlines | 0 | 200 nm N of San Juan, Puerto Rico |  |
non |
| Turbulence | ||||||
Revision history:
| Date/time | Contributor | Updates |
|---|---|---|
| 11-Aug-2025 16:58 | ASN | Added |
| 13-Aug-2025 17:29 | ASN | Updated [Aircraft type, Registration, Cn, Location, Country, Source, ] |
Corrections or additions? ... Edit this accident description
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