ASN logo
ASN Wikibase Occurrence # 199928
Last updated: 22 March 2019
This information is added by users of ASN. Neither ASN nor the Flight Safety Foundation are responsible for the completeness or correctness of this information. If you feel this information is incomplete or incorrect, you can submit corrected information.

Date:23-SEP-2017
Time:c. 10:57 LT
Type:Silhouette image of generic B772 model; specific model in this crash may look slightly different
Boeing 777-206ER
Owner/operator:KLM Royal Dutch Airlines
Registration: PH-BQC
C/n / msn: 29397/461
Fatalities:Fatalities: 0 / Occupants: 321
Other fatalities:0
Aircraft damage: Minor
Category:Serious incident
Location:Nishi-Tenma, Kita ward, Osaka prefecture -   Japan
Phase: En route
Nature:International Scheduled Passenger
Departure airport:Osaka/Kansai International Airport (KIX/RJBB), Japan
Destination airport:Amsterdam Airport Schiphol (AMS/EHAM), The Netherlands
Investigating agency: JTSB
Narrative:
A Boeing 777-200ER, operated as KLM flight KL868 from Osaka/Kansai, Japan to Amsterdam/Schiphol, the Netherlands lost a fuselage panel (close to the right wing trailing edge) while climbing through 2400 m (about 8000 feet) over Osaka.
The panel, measuring 110 cm x 107 cm and weighing 4.3 kg hit the roof of a driving car, causing a dent on the roof and cracked the right side window of the rear seat of the car. Neither of the two occupants of the car nor 321 occupants of the Boeing were injured.
The flight reached the destination without further incident. JTSB launched an investigation as a serious incident.

PROBABLE CAUSES (from JTSB report):
It is certain that this serious incident occurred when the departed right aft wing-to-body fairing panel struck and damaged a moving vehicle, while the aircraft was climbing and passing over the city of Osaka after takeoff.
Regarding the departure of the Panel, it is highly probable that the Bracket that secured the Panelís forward upper corner by holding it to the Aircraftís side broke, a gap was occurred between the Panelís forward upper corner and the fuselage, and the Panel departed due to the pressure of inflowing air and vibration.

Sources:

http://www.mlit.go.jp/jtsb/eng-air_report/PHBQC.pdf

KLM Statement: https://news.klm.com/statement-kl868-osaka---amsterdam/
http://web.archive.org/web/20170927034556/http://www3.nhk.or.jp:80/news/html/20170924/k10011154221000.html?utm_int=news-social_contents_list-items_005
[LINK NOT WORKING ANYMORE:https://headlines.yahoo.co.jp/hl?a=20170924-00000022-asahi-soci]
[LINK NOT WORKING ANYMORE:https://headlines.yahoo.co.jp/hl?a=20170924-00000018-mai-soci]
[LINK NOT WORKING ANYMORE:https://headlines.yahoo.co.jp/hl?a=20170924-00050041-yom-soci]
http://web.archive.org/web/20170927034556/http://www3.nhk.or.jp:80/news/html/20170924/k10011154221000.html?utm_int=news-social_contents_list-items_015
http://www.news24.jp/articles/2017/09/24/07373439.html
[LINK NOT WORKING ANYMORE:https://headlines.yahoo.co.jp/hl?a=20170925-00050051-yom-soci]
https://www.flightradar24.com/data/flights/kl868#ef642d2
http://www.mlit.go.jp/jtsb/iken-teikyo/PHBQC20170923.pdf
[LINK NOT WORKING ANYMORE:https://headlines.yahoo.co.jp/hl?a=20171108-00000112-jij-soci]

Accident investigation:
cover
  
Investigating agency: JTSB
Status: Investigation completed
Duration: 1 year and 3 months
Download report: Final report


Images:



Revision history:

Date/timeContributorUpdates
24-Sep-2017 06:40 isamuel Added
24-Sep-2017 06:43 harro Updated [Narrative]
24-Sep-2017 07:27 harro Updated [Narrative]
24-Sep-2017 07:27 harro Updated [Embed code, Photo, ]
24-Sep-2017 08:36 harro Updated [Embed code, Narrative]
24-Sep-2017 08:45 harro Updated [Source]
25-Sep-2017 06:07 isamuel Updated [Source, Narrative]
25-Sep-2017 11:07 isamuel Updated [Source, Narrative]
08-Nov-2017 17:51 isamuel Updated [Source, Narrative]
10-Jan-2019 07:50 harro Updated [Source, Narrative]
11-Jan-2019 20:03 harro Updated [Time, Photo, Accident report, ]

Corrections or additions? ... Edit this accident description