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ASN Wikibase Occurrence # 199928
Last updated: 17 March 2018
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Time:ca. 11:00 LT
Type:Silhouette image of generic B772 model; specific model in this crash may look slightly different
Boeing 777-206ER
Owner/operator:KLM Royal Dutch Airlines
Registration: PH-BQC
C/n / msn: 29397/461
Fatalities:Fatalities: 0 / Occupants: 321
Other fatalities:0
Airplane damage: Minor
Category:Serious incident
Location:Nishi-Tenma, Kita ward, Osaka prefecture -   Japan
Phase: En route
Nature:International Scheduled Passenger
Departure airport:Osaka/Kansai International Airport (KIX/RJBB), Japan
Destination airport:Amsterdam Airport Schiphol (AMS/EHAM), The Netherlands
Investigating agency: JTSB
A Boeing 777-200ER, operated as KLM flight KL868 from Osaka/Kansai, Japan to Amsterdam/Schiphol, the Netherlands lost a fuselage panel (close to the right wing trailing edge) while climbing through 2400 m (about 8000 feet) over Osaka.
The panel, measuring 110 cm x 107 cm and weighing 4.3 kg hit the roof of a driving car, causing a dent on the roof and cracked the right side window of the rear seat of the car. Neither of the two occupants of the car nor 321 occupants of the Boeing were injured.
The flight reached the destination without further incident. JTSB launched an investigation as a serious incident.
On 8th November 2017, JTSB released an interim report: 1) The bracket P/N:149W5913-4 to hold the fallen panel 198AR was ruptured. 2) 34 bolts and screws out of 37 were still attached on the fuselage and remaining three were found with panel, however, five bolts were wrong (BACB30XD3K5) and have shorter thread than the proper BACB30LH3-4 bolt. 3) The holes of the bolts and screws on the panel show traces of slip through.


KLM Statement:


Revision history:

24-Sep-2017 06:40 isamuel Added
24-Sep-2017 06:43 harro Updated [Narrative]
24-Sep-2017 07:27 harro Updated [Narrative]
24-Sep-2017 07:27 harro Updated [Embed code, Photo, ]
24-Sep-2017 08:36 harro Updated [Embed code, Narrative]
24-Sep-2017 08:45 harro Updated [Source]
25-Sep-2017 06:07 isamuel Updated [Source, Narrative]
25-Sep-2017 11:07 isamuel Updated [Source, Narrative]
08-Nov-2017 17:51 isamuel Updated [Source, Narrative]

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