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ASN Wikibase Occurrence # 203223
Last updated: 3 August 2020
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Time:02:00 UTC
Type:Silhouette image of generic B763 model; specific model in this crash may look slightly different
Boeing 767-343ER (WL)
Registration: D-ABUK
C/n / msn: 30009/746
Fatalities:Fatalities: 0 / Occupants: 8
Other fatalities:0
Aircraft damage: Minor
Category:Serious incident
Location:over North Sea, En route from Kangerlussuaq, Greenland to Frankfurt -   Atlantic Ocean
Phase: En route
Departure airport:Kangerlussuaq-Søndre Strømfjord Airport (SFJ/BGSF)
Destination airport:Frankfurt International Airport (FRA/EDDF)
Investigating agency: AAIB
On July 20, Condor flight DE2064, a Boeing 767-300, was en route at FL330 about 330nm north of Kangerlussuaq, Greenland when the first officer noticed a strange smell – “like burning rubber” – coming from the right-hand side of the cockpit.

The smell slowly intensified and seemed to be coming from the air outlet to the right of the first officer’s instrument panel. The flight crew initiated a troubleshooting conferring with the operator’s technical department via satellite telephone.

Because the smell intensified, the flight crew decided to perform the “Smoke, Fire or Fumes” checklist. Approximately 30 minutes after the smell appeared, the flight crew declared a state of urgency (PAN PAN) to Reykjavik Control and requested a diversion to Kangerlussuaq (BGSF), which was located approximately 330 nautical miles to the south of aircraft position.

During the descent, the “Smoke, Fire or Fumes” checklist was completed and the flight crew had donned their oxygen masks. The aircraft safely landed at BGSF at 16:11 UTC without any further technical issues.

During the event, neither fire nor smoke was observed and no person suffered any injury. After the aircraft had parked, the airport fire and rescue service personnel entered the aircraft and inspected the cabin and the cockpit.

Then the commander and the fire and rescue service personnel inspected the aircraft electronic equipment compartment. Both inspections revealed neither signs of fire nor smoke and the smell was only identifiable in the cockpit.

The maintenance personnel did not find any technical issues with the aircraft except for some food residues left in an oven in the forward galley, which they concluded was the source of the smell. The operator dispatched a replacement aircraft with maintenance personnel to BGSF.

The incident aircraft was prepared for a ferry flight back to Germany and took off from Kangerlussuaq on July 21, 22:27 UTC. Shortly after takeoff, an unusual odor was again noted. While en route over the North Sea at about 02:00 UTC (July 22), smoke began to develop on the right-hand side of the flight deck. The flight crew declared an emergency and decided to divert to Newcastle, U.K. A safe landing was carried out at 02:32 UTC.

The aircraft was finally ferried back to Frankfurt at 24 July and re-entered service on July 25.


1. AAIB:

Accident investigation:
Investigating agency: AAIB
Status: Investigation completed
Duration: 7 months
Download report: Final report

Condor Boeing 767-300 D-ABUK Condor, Boeing 767-300, D-ABUK (15842777174)


Photo of D-ABUK courtesy

Alajuela - Juan Santamaria International (MROC / SJO)
27 March 2020; (c) Robbie Shaw

Revision history:

22-Dec-2017 12:40 harro Added
08-Mar-2018 14:50 Dr. John Smith Updated [Total occupants, Location, Source, Narrative]
08-Mar-2018 15:44 Dr. John Smith Updated [Location, Embed code, Narrative]
08-Mar-2018 15:47 Dr. John Smith Updated [Source]
08-Mar-2018 20:30 harro Updated [Narrative]

Corrections or additions? ... Edit this accident description