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ASN Wikibase Occurrence # 40778
Last updated: 24 September 2021
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Type:Silhouette image of generic H500 model; specific model in this crash may look slightly different
Hughes 369HS
Owner/operator:Hansen Helicopters
Registration: N4250N
MSN: 450734S
Fatalities:Fatalities: 1 / Occupants: 2
Other fatalities:0
Aircraft damage: Written off (damaged beyond repair)
Location:Pacific Ocean -   Pacific Ocean
Phase: Approach
Departure airport:
Destination airport:
Investigating agency: NTSB
The pilot was spotting tuna off a ship and was approximately 10 minutes from the ship when the cyclic went full left travel. The pilot, who had not attended any factory training courses on this helicopter, said he tried to get the trim motor to reengage but to no avail. He was unable to get the cyclic to return to a neutral position. He stated that he came in to land on the boat and lost control of the helicopter because he could not hold the cyclic with one hand. The helicopter struck an antenna, rolled to the left, and landed upside down in the water. The pilot indicated to others he had problems with the trim switch on previous flights. The owner's manual states that the cyclic stick forces with a runaway cyclic would be approximately 30 pounds. It states that the helicopter will respond normally to all cyclic inputs by the pilot. The switch was returned and disassembled for detailed examination. The manufacturer could not find any identifiable markings on the switch during the examination and tool marks and other internal evidence disclosed that the switch had been disassembled and reassembled in the field. Non-standard parts were found on the inside of the switch. Boeing Helicopters sent out a mandatory service information notice dated March 10, 1994, which required all operators of the 369/500 helicopters to replace all four-way trim switches with the revision 'D' four-way trim switch. The switch is not a repairable item. No repair manual or spare parts programs exist for this switch. CAUSE: The unapproved field modification of the cyclic trim switch, including the use of non-standard parts, which resulted in a hard-over lateral trim failure, and the pilot's subsequent failure to maintain control of the helicopter during a landing approach. A factor in the accident was the operator's failure to comply with a factory service bulletin, which required replacement of the switch with a new version, and the pilot's continued operation with a known discrepancy.



Revision history:

24-Oct-2008 10:30 ASN archive Added
21-Dec-2016 19:23 ASN Update Bot Updated [Time, Damage, Category, Investigating agency]

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